Shippings & Returns
Delivery Times
We strive to process and ship your order promptly. Once dispatched, delivery times depend on your location: Domestic Shipping: Typically arrives within 3-7 business days. International Shipping: Estimated delivery within 7-14 business days, depending on customs clearance. Please note that delays may occur due to factors outside our control, such as weather or customs processing.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor its journey.
​​​​​​​Refunds
Refunds will be issued to the original payment method within 5-10 business days after we receive and inspect the return. Shipping fees are non-refundable unless the return is due to a defect or error on our part.
Shipping Costs
Shipping costs vary based on your location and the weight of the product. During checkout, the exact shipping cost will be calculated for your address. Free Shipping: Enjoy free shipping on orders over 170€.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor its journey.
Exchanges
If your Ayama Sadhu Board arrives damaged or defective, we’re here to help: Contact us immediately with photos of the issue. We’ll send a replacement free of charge or offer a refund, depending on your preference.
Packaging and Care
Your Ayama Sadhu Board is a unique product, crafted to inspire inner balance and well-being. To protect its quality, we use eco-friendly, durable packaging designed to keep your board safe during transit.
Return Eligibility
Returns must be initiated within 30 days of receiving your order. Items must be unused, in their original condition, and include all packaging materials (e.g., linen cover).
Customs&International Duties
For international shipments, customs fees or import duties may apply based on your country’s regulations. These charges are the responsibility of the buyer and are not included in our shipping costs.​​